How do I counterbalance my monitor arm?

You must attach the monitor to the arm, and you must place the arm in the mount, prior to attempting adjustments. Press the arm down to approximately parallel with the desk prior to turning the strength adjustment screw. This relieves pressure on the gas cylinder and makes it easier to adjust. If the arm is [...]

By |2022-01-24T16:40:48-05:00August 29th, 2016||Comments Off on How do I counterbalance my monitor arm?

How do I adjust my tilter?

You can adjust the tension of the tilter by using the hex key that was included with your monitor arm. For Next Gen Tilter adjustments, watch the video here. For 8336 Tilter adjustments, watch the video here.

By |2022-03-02T13:32:36-05:00August 29th, 2016||Comments Off on How do I adjust my tilter?

What warranty do you offer?

Monitor arms come with a 10 year warranty. Winston Workstation® includes a 5 year warranty, Tablik® includes a 3 year warranty, and Busby® and the Bild® electric height adjust column are covered with a 1 year warranty. You can visit our warranty page for more information.

By |2020-02-25T15:04:38-05:00August 29th, 2016||0 Comments

What quality and environmental standards are you compliant with?

Innovative strives to provide the best product possible through our quality standards and award winning design. Our products are tested to 30,000 cycles, far exceeding BIFMA industry standards. You can learn more about Innovative’s commitment to quality here. To reduce environmental impact, Innovative is fully compliant with Restriction of Hazardous Substances Directive (RoHS), WEEE Directive [...]

By |2018-10-02T17:03:55-05:00August 29th, 2016||0 Comments