You must attach the monitor to the arm, and you must place the arm in the mount, prior to attempting adjustments. Press the arm down to approximately parallel with the desk prior to turning the strength adjustment screw. This relieves pressure on the gas cylinder and makes it easier to adjust. If the arm is [...]
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The FLEXmount offers six different options for mounting or reconfiguring your monitor arm.
You can adjust the tension of the tilter by using the hex key that was included with your monitor arm. For Next Gen Tilter adjustments, watch the video here. For 8336 Tilter adjustments, watch the video here.
VESA-compliant monitors follow an industry-standard mounting system. There will be a 75mm (about 3") or 100mm (about 4") square screw hole pattern on the back of your monitor. If you do not see one, remove the base from the monitor (see your monitor's User's Guide for instructions on how to do this).
Generally, the average lead time for our monitor mounts is 3-5 business days. All of Innovative’s products are made to order, allowing for customizable options to meet the needs of customer applications. Lead times for individual products depend on available materials and order quantities.
Most of Innovative’s products are designed and assembled in the US. Most products are shipped from our Easton, PA headquarters.
Monitor arms come with a 10 year warranty. Winston Workstation® includes a 5 year warranty, Tablik® includes a 3 year warranty, and Busby® and the Bild® electric height adjust column are covered with a 1 year warranty. You can visit our warranty page for more information.
Innovative strives to provide the best product possible through our quality standards and award winning design. Our products are tested to 30,000 cycles, far exceeding BIFMA industry standards. You can learn more about Innovative’s commitment to quality here. To reduce environmental impact, Innovative is fully compliant with Restriction of Hazardous Substances Directive (RoHS), WEEE Directive [...]